Useful contacts for benefits

These are useful contacts for benefits advice and information. They can help people with cancer and their carers.

Age UK was formed from the merger of Age Concern and Help the Aged. It is the UK's largest charity working with older people. It provides a wide range of information, including advice on benefits, entitlements, debt, savings, income and taxes.

Phone: 0800 678 1602 (8am to 7pm, every day of the year)

Telephone: 0800 328 5644

Textphone: 0800 328 1344

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644

Welsh language: 0800 328 1744

Monday to Friday, 8am to 6pm

Telephone: 0800 731 0122

Textphone: 0800 731 0317

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0122

Monday to Friday, 9:30 am to 3:30 pm

Disability Living Allowance (DLA) for children

Telephone: 0800 121 4600

Textphone: 0800 121 4523

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4600

Monday to Friday, 9am to 5pm

The process is different in Northern Ireland.

Telephone: 0800 917 2222

Textphone: 0800 917 7777

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 917 2222

Calling from abroad: +44 191 218 7766

Monday to Friday, 8am to 5pm

Telephone: 0800 731 0297 (Monday to Friday, 10 am to 2 pm)

Textphone: 0800 731 0317

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0297

Adviceline (England): 0800 144 8848

Advicelink (Wales): 0800 702 2020 

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8884

Telephone: 0800 055 6688
Textphone: 0800 023 4888
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 055 6688
Welsh language: 0800 012 1888
Monday to Friday, 8am to 5pm

Provides information about claiming benefits for people with cancer and gives one off grants to people with low income and savings.

Helpline: 0808 808 00 00 (7 days a week, 8 am to 8 pm). Information is also available in other languages.

Telephone: 0300 200 3500

Textphone: 0300 200 3519

Outside UK: + 44 191 203 7010

Monday to Friday: 8am to 4pm

Pension Service helpline

Telephone: 0800 731 0469

Textphone: 0800 731 0464

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0469

Welsh language: 0800 731 0453

Welsh language textphone: 0800 731 0456

Welsh language Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0453

Monday to Friday, 9.30 am to 3.30 pm

Pension Credit claim line

Telephone: 0800 99 1234

Textphone: 0800 169 0133

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 99 1234

Monday to Friday, 9.30 am to 7.30 pm

For pension and benefit enquiries if you live overseas:

Follow the link below to call the International Pension Centre.

Turn2us is a charity that offers financial help and support to people who need it, including those with cancer. They have information for people in the UK and the Republic of Ireland.

The website has:

  • a benefits calculator
  • a search tool for finding funds that might be able to give you a grant or other types of help
  • a tool to look for a local adviser to help you with advice on personal benefits or grants issues
  • a helpline

Helpline: 0808 802 2000 (8 am to 6.30 pm Mondays to Fridays and on Saturday between 9 am and 1 pm)

RIFT can help with claiming tax rebates and filing tax returns. They work closely with HMRC.

Phone: 01233 628648.

Opening hours:
Monday to Thursday: 8:30am to 8:30pm
Friday: 8.30am to 6:00pm
Saturday: 9:00am to 1:00pm

Email:  info@RIFTrefunds.co.uk

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